Get Order

GET 
/api/big-commerce/:integrationInstance/orders/:order

Get a single cached ShipStation order with the resolved SKU fulfillment link.

Authorization

Any valid API token can call this endpoint — no specific scope required. Manage tokens.

Authentication: Requires Bearer token.

Query params:

• include_json (optional, 1/true): include the raw ShipStation json_object, per-item product_links, and the merged_away tombstone. The detail page always sends include_json=1.

Response notes:

• merged_away (only when include_json is set): non-null ONLY when this order was absorbed by a carrier-side merge into a surviving order and then removed at ShipStation (its id 404s). It carries the surviving order's reference + a survivor_detail_route to its detail page. Null for ordinary orders.
• sku_fulfillment: the linked SalesOrderFulfillment (or FulfillmentOrder fallback), null when unlinked.

Request

Responses

200

OK

Response Headers

Content-Type

401

Unauthenticated — the bearer token is missing, revoked, expired, or malformed. Never retry automatically; fix the credential. See the Errors guide.

403

Forbidden — the token lacks a required scope, the endpoint is not available to API tokens, or the user behind the token lacks the permission. A human must adjust the token scopes or user permissions; do not retry.

404

Not found — no record with the given identifier (or the route does not exist). Verify the ID before retrying.

429

Rate limited — platform limit is 1,000 requests/min; individual tokens may carry lower limits. Honor the Retry-After header before retrying. See the Rate Limits guide.