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API changes — 2026-10-10

This release includes 51 additions, 1 change.

📖 Full endpoint details are in the API reference.

Added​

Agent Console​

  • GET /api/support/agent/categories — List Agent Ticket Categories
  • GET /api/support/agent/insights-pack — Get Agent Insights Pack
  • GET /api/support/agent/insights-pack/redaction-rules — Get Insights Redaction Rules
  • PUT /api/support/agent/pod-incidents/{id} — Update Pod Incident Summary
  • PATCH /api/support/agent/tickets/{ticket}/category — Update Agent Ticket Category

Amazon​

  • GET /api/amazon/seller-feedback — List Seller Feedback
  • GET /api/amazon/seller-feedback/performance — Get Seller Feedback Performance
  • GET /api/amazon/seller-feedback/summary — Get Seller Feedback Summary
  • POST /api/amazon/seller-feedback/sync — Start Seller Feedback Sync
  • GET /api/amazon/seller-feedback/{feedback} — Get Seller Feedback
  • PATCH /api/amazon/seller-feedback/{feedback} — Update Seller Feedback

EasyPost​

  • GET /api/easypost/instance — Get Current EasyPost Connection
  • POST /api/easypost/instances — Create EasyPost Connection
  • DELETE /api/easypost/instances/{integrationInstance} — Delete EasyPost Connection
  • GET /api/easypost/instances/{integrationInstance} — Get EasyPost Connection
  • PATCH /api/easypost/instances/{integrationInstance} — Update EasyPost Connection
  • POST /api/easypost/instances/{integrationInstance}/test-connection — Test EasyPost Connection
  • POST /api/easypost/test — Test EasyPost API Key

Inbound Shipments​

  • GET /api/inbound-shipments/{inbound_shipment}/duty-estimates — Get Inbound Shipment Duty Estimates

Insights Reports​

  • GET /api/support/insights-reports — List Support Insights Reports
  • POST /api/support/insights-reports — Generate Support Insights Report
  • GET /api/support/insights-reports/estimate — Estimate Support Insights Report
  • DELETE /api/support/insights-reports/{report} — Delete Support Insights Report
  • GET /api/support/insights-reports/{report} — Get Support Insights Report
  • POST /api/support/insights-reports/{report}/cancel — Cancel Support Insights Report
  • GET /api/support/insights-reports/{report}/download/{format} — Download Support Insights Report
  • GET /api/support/insights-reports/{report}/pack — Get Support Insights Evidence Pack
  • POST /api/support/insights-reports/{report}/rerun — Re-run Support Insights Report

Intake (other environments)​

  • GET /api/support/intake/categories — List Intake Ticket Categories
  • GET /api/support/intake/insights-evidence — Get Intake Insights Evidence
  • PATCH /api/support/intake/tickets/{ticket}/category — Update Intake Ticket Category

Products​

  • GET /api/products/duty-summaries — Get Product Duty Summaries
  • GET /api/products/{product}/duty-profile — Get Product Duty Profile
  • PUT /api/products/{product}/tariff-codes — Update Product Tariff Codes

Purchase Orders​

  • GET /api/dropship-labels/providers — List Dropship Label Providers
  • PATCH /api/dropship-labels/{dropshipLabel} — Update Dropship Label
  • GET /api/dropship-labels/{dropshipLabel}/download — Download Dropship Label
  • POST /api/dropship-labels/{dropshipLabel}/resend — Resend Dropship Label to Vendor
  • POST /api/dropship-labels/{dropshipLabel}/void — Void Dropship Label
  • PUT /api/duty-estimates/{dutyEstimate}/override — Override Duty Estimate
  • GET /api/purchase-orders/{purchase_order}/dropship-labels — List Dropship Labels for Purchase Order
  • POST /api/purchase-orders/{purchase_order}/dropship-labels — Create Dropship Label
  • POST /api/purchase-orders/{purchase_order}/dropship-labels/quote — Quote Dropship Label Rates
  • GET /api/purchase-orders/{purchase_order}/duty-estimates — List Purchase Order Duty Estimates
  • POST /api/purchase-orders/{purchase_order}/duty-estimates/recalculate — Recalculate Purchase Order Duty Estimates
  • POST /api/purchase-orders/{purchase_order}/portal-link/regenerate — Regenerate Supplier Portal Link

Reporting​

  • GET /api/v2/reports/duty-reconciliation — List Duty Reconciliation Rows
  • GET /api/v2/reports/duty-reconciliation/export — Export Duty Reconciliation
  • GET /api/v2/reports/duty-reconciliation/summary — Get Duty Reconciliation Summary

Tickets​

  • GET /api/support/categories — List Support Ticket Categories
  • PATCH /api/support/tickets/{ticket}/category — Update Support Ticket Category

Changed​

Purchase Orders​

  • DELETE /api/purchase-orders/{purchase_order} — Delete Purchase Order
    • new response code(s): 422

Spec version 1.0.0 → 1.0.0.