Get 17TRACK Instance
GET/api/integrations/17track/instances/:instance
Return the 17TRACK instance enriched with the LIVE dashboard summary — quota, per-status counts, the webhook URL, and the most recent webhook + event timestamps. This is the payload that powers the connect dashboard.
Any valid API token can call this endpoint — no specific scope required. Manage tokens.
Route-model binding resolves the integer ID against SeventeenTrackIntegrationInstance; its global scope guarantees only 17TRACK rows resolve here.
Response includes:
- Instance config (name, auto-sync flag, per-entity auto-track flags, timestamps)
webhook_url— the unique URL to paste into the 17TRACK dashboardquota— live quota from 17TRACK's/getquotastatus_counts— zero-filled map of EVERYDeliveryStatusEnumvalue to count (10 buckets)last_webhook_at— ISO timestamp of the most recent webhook ingestlast_event_at— ISO timestamp of the most recent carrier event across all rows
Responses:
200 OK— instance + dashboard summary404 Not Found— instance ID does not exist
Sales-channel scoping (auto_track_channels) — optional. default is all (track everything not explicitly disabled) or none (track nothing until explicitly enabled). channels is an optional object keyed by sales-channel id; each entry may carry a boolean enabled flag and/or a sub_channels object keyed by sub-channel id (booleans). Resolution is most-specific-first: a sub_channels override wins, then the channel enabled flag, then default. Fulfillment type is modeled as a sub-channel (e.g. Amazon FBA vs merchant-fulfilled, or Shopify Web vs POS), so excluding high-volume marketplace-fulfilled shipments is just disabling that sub-channel. Only sales order fulfillments are scoped; other shipment types are unaffected. Validation: default must be all or none (422 otherwise).
Request
Responses
- 200
- 401
- 403
- 404
- 429
OK
Response Headers
Unauthenticated — the bearer token is missing, revoked, expired, or malformed. Never retry automatically; fix the credential. See the Errors guide.
Forbidden — the token lacks a required scope, the endpoint is not available to API tokens, or the user behind the token lacks the permission. A human must adjust the token scopes or user permissions; do not retry.
Not found — no record with the given identifier (or the route does not exist). Verify the ID before retrying.
Rate limited — platform limit is 1,000 requests/min; individual tokens may carry lower limits. Honor the Retry-After header before retrying. See the Rate Limits guide.