📄️Receive Jira Issue Transition Webhook
The inbound endpoint Jira calls when an issue changes status. Point a Jira **issue updated** webhook at this URL (with the shared secret in the `token` query parameter or the `X-Webhook-Token` header). When the issue has moved to a release status, every support ticket linked to that issue key is updated: it gets a release link (build + deploy URL), an internal note announcing the release, moves to `awaiting_release` if it is still unresolved and not already there, and any AI draft that was waiting for a deploy is released to the agents. Nothing is sent to the customer by this endpoint — an agent still replies and resolves. The changes are made as the desk's automation user (an active support admin, otherwise any active agent).