Skip to main content

Estimate Support Insights Report

GET 

/api/support/insights-reports/estimate

Before generating: how many tickets the range holds, how many have no category yet, and how many generations are left this hour (10 per hour per account). Dates are local dates in the account timezone; the same range rules as Generate apply.

Required scope: support:read

Grant this scope to your token under Settings → Developer → Personal Access Tokens.

Access: requires the support_insights.access permission (admins have it by default; it is not part of Full Access). Personal Access Tokens need support:read for reads and support:write for changes. Runs in tenant context — send the X-Tenant-Id header or call from a tenant subdomain.

Request​

Responses​

OK

Response Headers
    Content-Type