Estimate Support Insights Report
GET/api/support/insights-reports/estimate
Before generating: how many tickets the range holds, how many have no category yet, and how many generations are left this hour (10 per hour per account). Dates are local dates in the account timezone; the same range rules as Generate apply.
support:readGrant this scope to your token under Settings → Developer → Personal Access Tokens.
Access: requires the support_insights.access permission (admins have it by default; it is not part of Full Access). Personal Access Tokens need support:read for reads and support:write for changes. Runs in tenant context — send the X-Tenant-Id header or call from a tenant subdomain.
Request
Responses
- 200
- 401
- 403
- 422
- 429
OK
Response Headers
Unauthorized
Response Headers
Forbidden
Response Headers
Unprocessable Entity
Response Headers
Rate limited — platform limit is 1,000 requests/min; individual tokens may carry lower limits. Honor the Retry-After header before retrying. See the Rate Limits guide.