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Add Customer Quote Comment

POST 
/api/public/quotes/:token/comment

Posts the buyer's question or message to the quote's conversation. The seller is alerted.

Not yet available to API tokens

This endpoint currently requires session authentication; Personal Access Token scope support is in progress.

Body

  • body (required, string, max 5000) — the message.
  • name (optional, string, max 255) — who is writing, shown to the seller in the alert.

Allowed until the quote is declined or ordered; after that the conversation is closed (422 closed).

No login. The 64-character quote token in the URL is the only credential — send no bearer token. The request must go to the seller's own workspace domain (e.g. https://acme.sku.io): the workspace is identified from the request's domain, and any other domain answers 404. Returns 503 while the workspace is briefly under maintenance.

Every refusal is JSON {message, reason}: message is written for the buyer and reason is a stable code — not_found (404: unknown token, a quote that was never sent, or a quote answered on a sales channel), being_updated (422: the seller is revising the quote; also carries quote_number and seller_name), expired, already_answered, closed, invalid_selection (all 422).

Limited to 10 requests per minute per IP address (shared with accept and decline).

Returns 201 with the updated quote (same shape as Get Customer Quote).

Authentication: none (quote token in the URL).

Request​

Responses​

Created

Response Headers
    Content-Type