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Update Support Notification Preferences

PUT 
/api/support/notification-preferences

Saves the signed-in user's support notification switches. All three fields are required — send the full set. Returns the saved preferences.

Required scope: support:write

Grant this scope to your token under Settings → Developer → Personal Access Tokens.

Request body

  • in_app (boolean, required) — in-app notifications on ticket replies, status changes and shipped fixes
  • email_replies (boolean, required) — email copies of agent replies
  • digest (string, required) — one of: none, daily

Response fields (data)

  • in_app (boolean) — receive an in-app notification when an agent replies, when a ticket's status changes, or when a fix for one of your tickets ships. Default true
  • email_replies (boolean) — receive an email copy of agent replies on tickets you raised or watch. Default true
  • digest (string) — one of: none, daily. daily sends one email a day summarising what changed on your organisation's tickets (nothing is sent on days with no changes). Default none

Authentication: Bearer token with the support:write scope, or an authenticated session. Customer endpoints run in tenant context — send the X-Tenant-Id header or call from a tenant subdomain.

Request​

Responses​

OK

Response Headers
    Content-Type