Get Customer Return (Per Instance)
GET/api/amazon/:integrationInstance/ledgers/customer-returns/:customer_return
Get a single FBA customer return report row by ID. Rows are imported from the Amazon FBA customer returns report and describe one returned unit event: order_id, sku, asin, fnsku, product_name, quantity, fulfillment_center_id, detailed_disposition (e.g. SELLABLE, CUSTOMER_DAMAGED), reason, status, license_plate_number, customer_comments, plus review metadata (reviewed_at) and the return timestamps (return_date, event_datetime) in UTC ISO 8601 format.
This endpoint currently requires session authentication; Personal Access Token scope support is in progress.
linked_sales_order is populated on the list endpoints (where matching sales orders are resolved in bulk) and is null on this detail endpoint. Returns 404 for an unknown ID.
Returns 404 when the customer return belongs to a different Amazon account than the one in the URL.
Request
Responses
- 200
- 401
- 403
- 404
- 429
OK
Response Headers
Unauthenticated — the bearer token is missing, revoked, expired, or malformed. Never retry automatically; fix the credential. See the Errors guide.
Forbidden — the token lacks a required scope, the endpoint is not available to API tokens, or the user behind the token lacks the permission. A human must adjust the token scopes or user permissions; do not retry.
Not Found
Response Headers
Rate limited — platform limit is 1,000 requests/min; individual tokens may carry lower limits. Honor the Retry-After header before retrying. See the Rate Limits guide.