Record Amazon Response
POST/api/amazon/unified/reimbursement-cases/:reimbursementCase/record-response
Records Amazon's answer on a filed case (status submitted or partially_reimbursed):
denied— moves the case todeniedand stores Amazon's reason inamazon_response.info_requested— stores what Amazon asked for inamazon_responseand adds a note; the case stayssubmitted.paid— adds a note only; the case moves to paid automatically once the payment appears in Amazon's reimbursements report.
This endpoint currently requires session authentication; Personal Access Token scope support is in progress.
Request body fields:
outcome(required, string) —denied,info_requestedorpaid.amazon_response(optional, string, max 5000) — what Amazon said.
On a case that is already denied, send outcome=denied with amazon_response to add or replace Amazon's recorded denial reply (for example to answer it in an appeal). The status stays denied and a note is added. Any other outcome, or an empty amazon_response, returns 422.
Returns 422 when the case has not been filed.
Request
Responses
- 200
- 401
- 403
- 404
- 422
- 429
OK
Response Headers
Unauthenticated — the bearer token is missing, revoked, expired, or malformed. Never retry automatically; fix the credential. See the Errors guide.
Forbidden — the token lacks a required scope, the endpoint is not available to API tokens, or the user behind the token lacks the permission. A human must adjust the token scopes or user permissions; do not retry.
Not found — no record with the given identifier (or the route does not exist). Verify the ID before retrying.
Unprocessable Entity
Response Headers
Rate limited — platform limit is 1,000 requests/min; individual tokens may carry lower limits. Honor the Retry-After header before retrying. See the Rate Limits guide.