Update Reimbursement Case
PUT/api/amazon/unified/reimbursement-cases/:reimbursementCase
Updates a reimbursement case's details. All fields are optional; only supplied fields are changed.
recovery:writeGrant this scope to your token under Settings → Developer → Personal Access Tokens.
Status, the Amazon case ID and the case text can't be changed here — they are ignored if sent. Use Transition Reimbursement Case Status to change the status, File Reimbursement Case to record the Amazon case ID, and Update Reimbursement Case Text to edit the case text.
Request body fields:
category— one of: warehouse_lost, warehouse_damaged, customer_return_not_received, customer_return_damaged, customer_return_refund_mismatch, inbound_shortage, removal_order_discrepancy, fba_fee_overcharge, chargeback_reversal, destroyed_without_authorization.claim_window_expires_at(date).quantity(integer >= 0),unit_cost(numeric >= 0),unit_cost_source(string, max 32),potential_amount(numeric >= 0),currency(3-letter ISO code).evidence(object, nullable),dismissed_reason(string, max 255, nullable).assigned_user_id(integer, nullable) — user responsible for the case. Must be a member of the current account; null unassigns the case.
Request
Responses
- 200
- 401
- 403
- 404
- 422
- 429
OK
Response Headers
Unauthenticated — the bearer token is missing, revoked, expired, or malformed. Never retry automatically; fix the credential. See the Errors guide.
Forbidden — the token lacks a required scope, the endpoint is not available to API tokens, or the user behind the token lacks the permission. A human must adjust the token scopes or user permissions; do not retry.
Not found — no record with the given identifier (or the route does not exist). Verify the ID before retrying.
Unprocessable Entity
Response Headers
Rate limited — platform limit is 1,000 requests/min; individual tokens may carry lower limits. Honor the Retry-After header before retrying. See the Rate Limits guide.