Update Support Group
PUT/api/support/admin/groups/:group
Partially updates a support group. Only the fields you send change.
Required scope:
support:writeGrant this scope to your token under Settings → Developer → Personal Access Tokens.
Request body (every field optional)
key(string) — lowercase letters, digits and underscores only; max 32; must be unique. A key change is refused with 422 (underkey) while any ticket still carries the current key.name(string) — max 100.description(string, nullable) — max 1000;nullclears it.position(integer) — display order, 0–65535.is_default(boolean) —truemakes this the only default (the previous default is unset).falseon the current default is refused with 422 (underis_default): pick another group as the default instead.
Response: 200 with the updated group and its current tickets_count.
Authentication: Bearer token with the support:write scope, or an authenticated session, from a caller with an active support role who also holds the support admin role. No tenant context — this endpoint is central.
Request
Responses
- 200
- 401
- 403
- 404
- 422
- 429
OK
Response Headers
Content-Type
Unauthorized
Response Headers
Content-Type
Forbidden
Response Headers
Content-Type
Not Found
Response Headers
Content-Type
Unprocessable Content
Response Headers
Content-Type
Rate limited — platform limit is 1,000 requests/min; individual tokens may carry lower limits. Honor the Retry-After header before retrying. See the Rate Limits guide.