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Update Support Group

PUT 

/api/support/admin/groups/:group

Partially updates a support group. Only the fields you send change.

Required scope: support:write

Grant this scope to your token under Settings → Developer → Personal Access Tokens.

Request body (every field optional)

  • key (string) — lowercase letters, digits and underscores only; max 32; must be unique. A key change is refused with 422 (under key) while any ticket still carries the current key.
  • name (string) — max 100.
  • description (string, nullable) — max 1000; null clears it.
  • position (integer) — display order, 0–65535.
  • is_default (boolean) — true makes this the only default (the previous default is unset). false on the current default is refused with 422 (under is_default): pick another group as the default instead.

Response: 200 with the updated group and its current tickets_count.

Authentication: Bearer token with the support:write scope, or an authenticated session, from a caller with an active support role who also holds the support admin role. No tenant context — this endpoint is central.

Request

Responses

OK

Response Headers
    Content-Type