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List Intake Ticket Categories

GET 
/api/support/intake/categories

Lists the values a ticket's category can take — the same list as List Support Ticket Categories on production, so an environment offers exactly the keys production accepts.

Environment intake token

Called by another SKU environment (beta, demo, dev) on behalf of its users: authenticate with that environment's intake token and the origin headers described below — not with a Personal Access Token or a session.

Response fields (data)

  • features[] — key, label, area, area_label, grouped by product area, ending with platform.other and none
  • causes[] — value, label

The example below is abbreviated.

Authentication: the environment token as Authorization: Bearer, plus the X-Support-* identity headers described on the Intake folder. There is no session and no tenant context. An unknown token, or a token presented with another environment, is refused with 403; incomplete identity headers are 422.

Request​

Responses​

OK

Response Headers
    Content-Type