Remove Support Ticket Watcher
DELETE/api/support/tickets/:ticket/watchers/:user
Removes a watcher from the ticket by the watcher's user id. Still supported; for CCs that have no SKU.io user (an outside email address), or when you already hold the participant id, use Remove Support Ticket Participant instead.
support:writeGrant this scope to your token under Settings → Developer → Personal Access Tokens.
Authentication: Bearer token with the support:write scope, or an authenticated session, from a user who can view the ticket. A caller whose support seat is the viewer role is refused with 403 — a viewer reads everywhere and writes nowhere, on the customer side as well as in the console. Requires the X-Tenant-Id header (or a tenant subdomain).
If this ticket was merged into another ticket, the request is refused with a 422 whose merged_into (id, number) names the live ticket — send the action there instead.
Request
Responses
- 204
- 401
- 403
- 404
- 422
- 429
No Content
Unauthorized
Response Headers
Forbidden
Response Headers
Not Found
Response Headers
Unprocessable Content
Response Headers
Rate limited — platform limit is 1,000 requests/min; individual tokens may carry lower limits. Honor the Retry-After header before retrying. See the Rate Limits guide.