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Remove Support Ticket Watcher

DELETE 

/api/support/tickets/:ticket/watchers/:user

Removes a watcher from the ticket by the watcher's user id. Still supported; for CCs that have no SKU.io user (an outside email address), or when you already hold the participant id, use Remove Support Ticket Participant instead.

Required scope: support:write

Grant this scope to your token under Settings → Developer → Personal Access Tokens.

Authentication: Bearer token with the support:write scope, or an authenticated session, from a user who can view the ticket. A caller whose support seat is the viewer role is refused with 403 — a viewer reads everywhere and writes nowhere, on the customer side as well as in the console. Requires the X-Tenant-Id header (or a tenant subdomain).

If this ticket was merged into another ticket, the request is refused with a 422 whose merged_into (id, number) names the live ticket — send the action there instead.

Request

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