Get Unread Alert Count
GET/api/support/agent/alerts/unread-count
How many of the caller's alerts are unread — the number on the alert badge and the installed app's icon badge.
Required scope:
support:readGrant this scope to your token under Settings → Developer → Personal Access Tokens.
Response
count(integer)
Request
Responses
- 200
- 401
- 403
- 429
OK
Response Headers
Content-Type
Unauthenticated — the bearer token is missing, revoked, expired, or malformed. Never retry automatically; fix the credential. See the Errors guide.
Forbidden — the token lacks a required scope, the endpoint is not available to API tokens, or the user behind the token lacks the permission. A human must adjust the token scopes or user permissions; do not retry.
Rate limited — platform limit is 1,000 requests/min; individual tokens may carry lower limits. Honor the Retry-After header before retrying. See the Rate Limits guide.