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List Agent Ticket Categories

GET 
/api/support/agent/categories

Lists the values a ticket's category can take — the same list as List Support Ticket Categories, readable without a tenant context.

Required scope: support:read

Grant this scope to your token under Settings → Developer → Personal Access Tokens.

Response fields (data)

  • features[] — key, label, area, area_label, grouped by product area, ending with platform.other and none
  • causes[] — value, label

The example below is abbreviated.

Authentication: Bearer token with the support:read scope, or an authenticated session, from a caller with an active support role. No tenant context.

Request​

Responses​

OK

Response Headers
    Content-Type